Registering on Footy Index Scout:
How do I
register on Footy Index Scout?
as a Free user simply click on the Login/Registration button in the top right
corner of the home page. Then choose 'Click here for new registration'.
How do I upgrade or create a Premium Membership?
to Premium Membership and unlock the full range of tools and features, select
the 'Upgrade Account' option found under the Account menu and enter your
To create a
Premium Membership, click on the Login/Registration button in the top right
corner and choose 'Click here for new registration. Then select the Premium
Membership option and enter your payment details.
How much does a Footy Index Scout Premium Membership cost?
Premium Membership is charged at £5 per month.
How long does my Free Trial last?
Upon registering for a Premium Membership, you will automatically receive a Free 30 day trial period. After this time, your registered payment card will be charged if you do not cancel.
Can I login
via Twitter, Google or Facebook?
Unfortunately, we do not offer social media integration at this point.
Do you share
my information with anyone else?
No, all of our data is held securely and encrypted. We do not share data
with anyone else.
All payment details are handled securely via Stripe (https://stripe.com).
Your credit card details are never communicated to our server, only to Stripe
directly using a secure connection.
bank card. Should I inform Footy Index Scout?
If you have
lost or had your payment card stolen, or need to change your payment details,
you should immediately update your card details under My Account and select the
option 'Update Card Details'.
How do I
update my email address or other account information?
It is very important to keep your contact details up to date. If you need
to update your email address or other account information, please do so by
selecting the 'My Account' option under the Account menu.
somebody else's payment method with their permission:
customers are not permitted to use someone else’s payment method on their
account. In order to ensure the highest level of security for our customers, it
is our Policy that all payment methods used on the site must belong to the
Footy Index Scout account holder.
Scout reserves the right to void any subscriptions placed with a payment method
not in your own name and suspend your accounts. Please ensure all personal
details registered on your Footy Index Scout account are accurate and up to
date. If you have recently changed address, but forgot to
notify us, please do so at your earliest convenience by contacting our Customer
Support team. We may be able to electronically verify your details and
reactivate the account upon your contact.
How do I cancel my subscription?
If you wish
to cancel your Premium Membership account, you can do so by selecting the
'Cancel Subscription' option in the Account menu.
How does my Premium subscription appear on my bank statement?
Your Premium membership charge will appear on your bank statement as 'FIS Premium Sub'
Scout Features FAQ:
How accurate are the Fit/Injured indicators?
We use a 3rd
party Data Feed to bring in all of the Player and Team information, including
any injury status. In this instance, any indicators that a player is fit or
injured should only be used as a guideline and you should not base any purchase
decisions on this data.
What is the Footy Index Scout Form Guide?
Found on our
Performance Buzz Statistics table, the Form Guide takes each player's last 5
games and averages their scores. This helps to give an indication which players
are in the best current form.
What method do you use to calculate Performance
Buzz Average Scores?
comes to delivering Performance Buzz average scores we use the data produced by Football INDEX. This means that if a player has made the match day squad, then their score as confirmed by Football INDEX is counted towards their overall total average and statistics.
Is my Footy Index Scout account linked to my
Football INDEX account?
Footy Index Scout account is completely separate from your Football INDEX
account. No information is shared between either party.
Can you tell me which players to buy?
decisions must be made by yourself and we take no responsibility for the
investments you make.
Can I use your graphics, stats or data on my own social media or website pages?
Whilst we encourage the knowledge of stats and information when using Football INDEX, none of our content including and not limited to statistics, data or graphical information may be reproduced, re-used or modified without any prior consent. If you use our data to create your own stats or provide information, appropriate credit should be given to Footy Index Scout.